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    General conditions of use of the website and mobile app

    Welcome to our website (“medere.it”) or our MEDERE app. Access to and use of medere.it or MEDERE are activities governed by these General Conditions of Use. Access to, use of and purchase of products on this website (“medere.it”) or on the MEDERE app presuppose the reading, knowledge and acceptance of these General Conditions of Use. This website is managed and maintained by MEDERE SRL, a company with registered office in Italy, via Monasterace 43, Rome (RM), CAP 00118, Share Capital €30.000, tax code and VAT number 15004601009.

    If you need assistance, please contact us via our support email at support@medere.it or by calling (+39) 3519143099. For any other legal information, please consult the Terms and Conditions of Sale and Privacy Policy sections of medere.it.

    MEDERE may modify or simply update, in whole or in part, these General Conditions of Use. The modifications and updates of the General Conditions of Use will be binding as soon as they are published on the website. We therefore ask you to regularly access this section to check the publication of the most recent and updated General Conditions of Use of medere.it. If you do not agree, in whole or in part, with the General Conditions of Use, we ask you not to use our website medere.it or our MEDERE app. Access to and use of medere.it or the MEDERE app, including viewing web pages, communicating with MEDERE, downloading information on products and purchasing them on the website or app, constitute activities conducted by our users exclusively for personal uses unrelated to any commercial, entrepreneurial and professional activity. Remember that you will be the only person responsible for the use of medere.it or the MEDERE app and its contents. In fact, MEDERE cannot be held responsible for any use of the website, the app and the contents by any of its users that does not comply with the laws in force, without prejudice to MEDERE's liability for willful misconduct and gross negligence. In particular, you will be the sole and only person responsible for the communication of incorrect, false or third-party information and data, without their express consent, as well as for any incorrect use of the same. Finally, MEDERE declines all responsibility for any damage resulting from the inaccessibility of the services on the site or from any damage caused by viruses, damaged files, errors, omissions, interruptions of service, deletion of contents, problems connected to the network, providers or telephone and/or telematic connections, unauthorized access, alterations of data, failure and/or defective functioning of the user's electronic equipment.

    The user is responsible for the safekeeping and correct use of his/her personal information, including the credentials that allow access to reserved services, as well as for any harmful consequences that may arise for MEDERE as a result of the incorrect use, loss or theft of such information.

    Privacy Policy

    Please read the Privacy Policy and Cookie Policy which provide you with all the information on the processing of data collected through our website “medere.it” and our MEDERE APP.

    Intellectual property rights

    The contents of medere.it and the MEDERE app, such as, by way of example, the works, images, photographs, dialogues, music, sounds and videos, documents, drawings, figures, logos and any other material, in any format, published on medere.it, including the menus, web pages, graphics, colors, schemes, tools, characters and design of the website, diagrams, layouts, methods, processes, functions and software that are part of medere.it, are protected by copyright and any other intellectual property right of MEDERE and other rights holders. The reproduction, in whole or in part, in any form, of medere.it, its contents and the MEDERE app is prohibited, without the express written consent of MEDERE.

    MEDERE has the exclusive right to authorize or prohibit the direct or indirect, temporary or permanent reproduction, in any way or form, in whole or in part, of medere.it, its contents and the MEDERE app. With regard to the use of medere.it or the MEDERE app, you are only authorized to view the website and its contents. You are also authorized to perform all other temporary reproduction acts, devoid of their own economic significance, which are considered transitory or accessory, an integral and essential part of the same viewing of medere.it, its contents and the MEDERE app and all other navigation operations on the website that are performed only for a legitimate use of medere.it, its contents and the MEDERE app. You are not authorized to perform any reproduction, on any medium, in whole or in part of medere.it, its contents and the MEDERE app. Any act of reproduction must be, from time to time, authorized in writing by MEDERE or, where applicable, by the authors of the individual works contained in the website. Such reproduction operations must in any case be carried out for lawful purposes and in compliance with the copyright and other intellectual property rights of MEDERE and the authors of the individual works contained in the website. The authors of individual works published on medere.it or on the MEDERE app have, at any time, the right to claim authorship of their works and to oppose any deformation or other modification of the works themselves, including any act damaging the works. You are not, under any circumstances, authorized to use, in any way and form, the contents of the website or the app and each individual work protected by copyright and any other intellectual property right.

    Trademarks and domain names

    MEDERE is the exclusive owner of the logos and the trademark “medere” and of any other distinctive sign that includes the word “medere”, including the domain names “medere.it” and “medere.eu”. MEDERE and all other trademark owners have the right to make exclusive use of the trademarks of their respective ownership. You are not authorized, without the consent of MEDERE and of any other trademark owner, published on the website, to use said trademarks, to distinguish products or services even if not similar to those of medere.it or of the other trademark owners. Any use of said trademarks that does not comply with the law, as it is unauthorized, is prohibited and entails legal consequences.

    Links to other websites

    “medere.it” contains hyperlinks (the “Links”) to other websites that have no connection with medere.it or with MEDERE. MEDERE does not control or monitor such websites and their contents. MEDERE cannot be held responsible for the contents of these sites and the rules adopted by them also with regard to your privacy and the processing of your personal data during your navigation operations. We therefore ask you to pay attention when you connect to these websites via the Links on medere.it and to carefully read their conditions of use and privacy regulations. We remind you, in fact, that these General Conditions of Use and the Privacy Policy of medere.it or the MEDERE app do not apply to websites managed by parties other than MEDERE.

    “medere.it” provides Links to other websites solely to facilitate hypertext connections on the Internet to other websites. The activation of the Links does not imply any recommendation or notification by MEDERE for accessing and browsing these websites, nor any guarantee regarding their contents, services or goods provided and sold by them to Internet users.

    Content warning

    MEDERE has taken every precaution to prevent the publication on the website of content that describes or depicts scenes or situations of physical or psychological violence, or that, in the opinion of users of medere.it or the MEDERE app, could be deemed offensive to civil beliefs, human rights, and human dignity in all its forms and expressions. In any case, MEDERE does not guarantee that the website content is appropriate or lawful in countries other than Italy. However, if such content is deemed unlawful or illegal in some of these countries, please refrain from accessing our website. If you choose to access it, we inform you that your use of the services provided by medere.it will be your sole and personal responsibility. MEDERE has also taken every precaution to ensure its users that the content on medere.it is accurate and does not contain incorrect or out-of-date information, both as of the date of publication on the website and, where possible, subsequently. MEDERE also cannot guarantee users that the website will operate continuously, without interruptions, and without errors or malfunctions due to the Internet connection. If you encounter any problems using our website or our MEDERE app, please contact Customer Service at support@medere.it . A representative will be available to provide assistance and help you restore your access to the website, where possible. We also recommend contacting your Internet service provider or checking that all devices used for Internet connection and access to web content are properly activated, including your Internet browser. Although MEDERE makes every effort to ensure uninterrupted access to its website, the dynamic nature of the Internet and its content may prevent medere.it from operating without suspensions, interruptions, or discontinuity due to website updates. MEDERE has adopted appropriate technical and organizational measures to safeguard the security of its services on medere.it, the integrity of traffic data and electronic communications against unauthorized use or access, and to prevent the risk of dissemination, destruction, or loss of confidential and non-confidential data and information relating to its users on medere.it, or unauthorized or unlawful access to such data and information.

    Applicable law and dispute resolution

    These General Conditions of Use are governed by Italian law and in particular by Legislative Decree 6 September 2005 n. 206 (Consumer Code). In the event of disputes arising from the General Conditions of Use between MEDERE SRL and any of its users, the competent court is that of Rome. We also inform you that the European Commission provides a platform for the alternative extra-judicial resolution of disputes, accessible on the site http://ec.europa.eu/odr.